Terms of service

Terms & Conditions

Welcome to Baseform. By accessing our website or social media pages, or by placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

General

These terms apply to all orders placed with Baseform through our website and social media channels. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of the current terms.

Products

We make every effort to display our products, ingredients, and descriptions as accurately as possible. However, actual colours, packaging, and appearance may vary slightly due to screen settings and product batches. Our skincare products are intended for external use only. We recommend performing a patch test before first use, as results may vary from person to person.

Orders & Acceptance

Once you place an order, you will receive a confirmation email or message with your order details. This confirms we have received your order but does not guarantee acceptance. We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.

Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable charges unless stated otherwise.
  • We accept the following payment methods: Cash on Delivery (COD), bank transfer, and card payment.
  • We reserve the right to change prices, offers, and promotions at any time without prior notice.

Order Cancellation

You may cancel your order before it has been dispatched. Once an order has been dispatched, it can no longer be cancelled. To request a cancellation, please contact us as soon as possible using the details below.

Shipping, Returns & Refunds

All orders are subject to our Shipping Policy and Returns & Refunds Policy. Please review these policies for details on delivery timeframes, charges, and eligibility for returns or refunds.

Limitation of Liability

Baseform shall not be held liable for any adverse reactions resulting from the misuse of our products or failure to follow usage instructions. Our products are not a substitute for professional medical advice. If you experience irritation or an allergic reaction, discontinue use and consult a healthcare professional. To the fullest extent permitted by law, our liability is limited to the value of the product purchased.

Intellectual Property

All content on our website and social media pages — including logos, images, text, and designs — is the property of Baseform and may not be copied, reproduced, or used without our written permission.

Governing Law

These terms and conditions are governed by the laws of Pakistan. Any disputes arising from the use of our services or the purchase of our products shall be subject to the exclusive jurisdiction of the courts of Pakistan.

Contact Us

For any questions about these Terms & Conditions, please contact us:

  • Email: baseformlab@gmail.com
  • Call / WhatsApp: 0307 6828556